{
  "baseline": "Classify the user's cloud support request. Reply with exactly one label: storage, access, or compute.",
  "guided": "Classify the user's cloud support request by its main cause. Use access for sign-in, credentials, membership, or permission problems, including permission problems involving a bucket or virtual machine. Use storage for buckets, objects, uploads, downloads, or file contents when the problem is not access permission. Use compute for virtual machines, CPU, RAM, GPU, or execution capacity. Reply with exactly one lowercase label: storage, access, or compute. Do not add punctuation or an explanation."
}