Cannot ping VM on CloudFerro Cloud
If you have problems with access to your VM - ping is not responding. Try the following:
install the packages net-tools (to have the ifconfig command) and arping:
in CentOS:
sudo yum install net-tools arping
in Ubuntu:
sudo apt install net-tools arping
check the name of the interface connected to private network:
ifconfig
based on the response, find the number of the interface of 192.168.x.x (eth<number> or ens<number>)
after that invoke the following commands:
in CentOS:
sudo arping -U -c 2 -I eth<number> $(ip -4 a show dev eth<number> | sed -n 's/.*inet \([0-9\.]\+\).*/\1/p')
in Ubuntu:
sudo arping -U -c 2 -I ens<number> $(ip -4 a show dev ens<number> | sed -n 's/.*inet \([0-9\.]\+\).*/\1/p')
Next ping your external ip address and check if it helped.
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